HexAutoParts Reviews

HexAutoParts has an overall rating of 4.1 based on 101 reviews. Customer feedback on HexAutoParts is mixed: HexAutoParts reviewers highlight positive aspects like wide selection of auto parts, competitive pricing, fast shipping, which strongly appeal to car enthusiasts and DIY mechanics. However, HexAutoParts is often criticized for its customer service response time, occasional stock issues, website navigation difficulties.

4.1/5.0

101 reviews

5 Stars

72

4 Stars

6

3 Stars

3

2 Stars

0

1 Star

20

All HexAutoParts Reviews (101)
CrystalSeven
November 18, 2025
"The part came on time and I was able to fix my car."

The part came on time and I was able to fix my car.

blackmeercat912
January 11, 2023
"I had my doubts about ordering from them due to..."
I was a bit skeptical about placing an order with them because of all the bad reviews... but the part was priced fairly and fit my Camry just right!!
brownmeercat239
January 08, 2023
"Beginner's Kit"
Showed up right on schedule. It was packed in a box.
tinylion147
January 06, 2023
"Wheel spacers for my Ford truck - a real letdown"
I got some wheel spacers for my Ford truck from Bizslink LLC. I noticed your name was linked to this company when I got my confirmation email. Unfortunately, the spacers didn’t fit at all. I attempted to return them multiple times, but no luck. This has been one of the worst online shopping experiences I've ever faced. The communication with Bizslink went from friendly to downright ridiculous in just a week. What a terrible experience.
lazyelephant726
January 04, 2023
"Delivery Could Use Some Speed"
Overall, everything was good, but the delivery could've been faster.
lethatoshoes
January 03, 2023
"My items arrived right on schedule"
My items arrived right on schedule. Everything came as expected.
KirkAlexander
January 02, 2023
"Awesome deal, works like a charm!"
Awesome deal, works like a charm! I'm really happy with this purchase.
DerekMartinez
December 14, 2022
"Satisfied Shopper"
I received the components I was looking for at a fantastic price, and they arrived quite fast, so I'm really happy with the whole experience. I'll definitely be buying from this company again.
taramom
November 10, 2022
"Outstanding Customer Support"
Ordering from Hex Auto Parts was a breeze, but what really stood out was their top-notch customer service. I'd definitely think about ordering from them again. Thanks a bunch!
GasBuddy
November 09, 2022
"Disappointed with the 20% restocking charge..."
I wasn't happy about the 20% fee for restocking, and on top of that, I had to cover the return shipping. The package was never even opened! You really ought to reconsider that policy for items that haven't been touched.
greendog324
November 08, 2022
"Failed after just two weeks"
It stopped working after a fortnight. We purchased a beginner model.
Hannah.Lowe
October 13, 2022
"Got my truck part in no time"
I got my truck part in no time, it was the right one and I'm really pleased!
tinycat815
October 12, 2022
"Spindles"
I was on the hunt for a spindle for my Cub Cadet zero turn mower. It showed up in just 2 days. Big thanks to everyone involved!
EdgarDavis
October 11, 2022
"Thrilled with the speedy service from..."
I’m really happy with how quickly Hex got my order to me, and the starter I got is functioning just right!
ticklishgoose838
September 28, 2022
"Almost a 5-Star Experience"
I would’ve given it a full 5 stars, but the delivery took way longer than I thought it would. Aside from that hiccup, the product is doing its job just fine.

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HexAutoParts Q&A

Is HexAutoParts a scam or a legit company?

BrettKennedy
February 19, 2021

“SCAM. Absolutely and unequivocally. They need to be criminally charged.”

How easy is it to get a hold of customer service at HexAutoParts?

Eileen.Kennedy
October 21, 2021

“I never had a problem every time I also get the best service. Replied my emails quickly. Shipped my item fast and keep me informed about delivery. Very trustworthy.”

KatieTaylor
February 19, 2021

“Impossible, they email only and refuse to call you or give you a contact number. I'm wondering if the Texas State Police will have any difficulty reaching them”

Will you do share the coupon code or big sales when the Thanksgiving Day come?

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